This policy is aimed at all partners and potential partners who are interested in DNA Skills products and services.
This document should be read in conjunction with The Partnership Agreement.
1.3 Reviewing the policy
This policy will be reviewed annually or:
Interim when there has been changes to policy or legislation
Where DNA Skills are approved for additional apprenticeship standards.
Section 2 End-Point Assessment Fees
2.1 Fees & Support Materials
DNA Skills is committed to having a competitive fees structure that is in place for all EPA services that it provides. The fee for each assessment will include the following:
End-point assessment activities
Fees are split into two payments:
Payment One (Engagement Fee) 25% on registration of the apprentice onto the Creatiogreen platform* Payment Two (Gateway Fee) 75% on successful passing through gateway, prior to the EPA being delivered *A credit will be raised for the engagement fees of any apprentice that is withdrawn more than 30 working days before their expected gateway date (as logged in Creatiogreen) Payment terms are 30 days from date of invoice. DNA Skills will, on receipt of payment one, release the following support material:
DNA Skills Apprentice and Provider Guides and Maps
DNA Skills Delivery Guide and Map
DNA Skills Preparation Material
Prices for DNA Skills EPA are available on the website at www.dnaskills.co.uk DNA Skills has an up-to-date price list for all our EPA services which is available via our website (www.dnaskills.co.uk) or as requested. The fee-setting methodology and fees may change in line with any government or legislative policy changes (for example, where any changes to published funding bands necessitate a review of fees for any particular standard) or in conjunction with an assessment plan change. DNA Skills will make sure that partners are notified at least 3 months in advance before any fees are amended or changed. All fees for the service of EPA are payable by the Employer (this may be through the provider).
2.2 Invoicing & VAT
Invoices will be raised each month for any fees due, with payment terms of 30 days.
Invoices will include the following information:
Your individual partner number (created by Creatiogreen)
Booking form reference(s) (created by Creatiogreen)
Net amount (including VAT breakdown if applicable)
Payment due date
Although the standard fees for each assessment are exempt from VAT charges, the table below highlights all fees and VAT rules that apply to each:
Fee - VAT Rule
Standard EPA Fees (Engagement & Gateway Fees) - VAT Exempt
Resit/Retake Fees - VAT Charged @ 20%
Administration Fees/Charges - VAT Charged @ 20%
Additional Services Separate to EPA Offering - VAT Charged @ 20%
VAT charges are subject to any revisions made by HMRC.
DNA Skills will retain records of all invoices for a period of 7 years in line with HMRC rules.
2.3 Credit Control
Where a partner fails to pay within the payment terms DNA Skills reserves the right to:
Withhold specific materials and services until such debt is settled
Delay or suspend any new registration and/or EPA requests
Charge interest on the amount owed
2.4 Eligible/ineligible costs
Our pricing structure is in line and compliant with the ESFA expectation that it will not exceed 20% of the maximum funding band allocated to any standard. Our advertised fees are developed with the consideration of the following:
Individual assessment components detailed within the published Assessment Plan
All associated costs linked to registrations, administration, and assessment of all components – including review and maintenance
Support, guidance and mock assessment materials and wider support offer
Costs associated to support any special arrangements we may need to put in place to ensure a fair assessment practice
Costs associated with ensuring a consistent and robust Internal Quality Assurance (IQA) process, inclusive of standardisation activities
Associated costs for External Quality Assurance (EQA) body
Recruitment, onboarding, and general training of EPA Assessors
Marketing materials or promotional items
Other products and services that are not related to the delivery of EPA
Section 3Withdrawals, cancellations and rescheduling
Any amendments and cancellations to EPA bookings will be subject to the following conditions/fees:
Any request to withdraw, cancel or reschedule EPA will need to be submitted by contacting their account manager and submitting a request on Creatiogreen via the public comments on the relevant apprentice booking form. This can then be acknowledged with appropriate action taken.
DNA Skills recognises that there are many possible reasons why assessments may need to be amended, and reasonable consideration will be given to each case on its own merits. We therefore reserve the right to charge but may not in all cases.
The term “cancellation” is extended to include where assessments are scheduled to take place but do not proceed due to non-attendance by the apprentice. In this instance, the fees set out within the cancellation fees table for notice given less than 48 hours prior to EPA will apply.
Non-attendance by the apprentice can be defined by receiving no contact from the apprentice or provider to explain the absence within 20 minutes of the planned start time. For remote assessments, guidance is given on steps to take and communications in the event of lateness or technical difficulties.
Section 4 Retake and Resit Fees
All individual assessment plans will provide detail related to any conditions that are associated with resit or retake opportunities.
DNA Skills pricing structure supports individual’s assessment components to be undertaken at a fee set proportionate to the completion of that particular assessment. All such fees are discussed, agreed, and outlined our individual Approved Partner Agreements. There are no hidden charges in our resit/retake fees.
Fees for resit/retake are charged and invoiced separately. These fees are outlined in the Approved Partnership Agreement.
Section 5 Contacts
Your contact for this policy
If you have any queries about the contents of the policy, please contact our DNA Skills EPA Team:
Telephone: 01344 944675
Post: DNA Skills EPA Team 7 Lakeside Business Park Sandhurst GU47 9DN
Title & Key Responsibilities
General Manager - Accountable for the strategic objectives of DNA Skills and its regulatory compliance. Ensures all policies are effectively implemented
Head of Quality & Compliance- Responsible Office and point of contact for regulatory bodies. Oversees the version control of policies
Head of Product & Assessment Development - Acting Deputy for Responsible Officer. Manages the development and life cycle of our products
Quality & Performance Manager - Responsible for the delivery of assessments and quality assurance processes